Reference

How 918kissed Handles Your Personal Data

This Privacy Policy tells you exactly what data 918kissed collects when you open an account, make a deposit via Touch 'n Go eWallet or Boost, or browse the lobby — and how we keep it secure.

Account data collected at registrationWallet transaction data — Touch 'n Go eWallet, Boost, GrabPayCookie and device dataYour rights to access or delete dataHow to contact us about your data

Explore the Lobby Read FAQ

What Information We Collect and Why

918kissed Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 918kissed, we collect the details you provide during registration — name, contact information, and the credentials used to verify your identity. When you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, we log the transaction reference, amount

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in ringgit (RM), and the timestamp of that transfer. We do not store your full wallet PIN or bank login credentials — those stay within the payment provider's own environment. We also collect device data automatically: your browser type, IP address, and session activity. This helps
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us detect unusual login patterns and keep your account secure. If you reach us via live chat or email, we retain that conversation history so our support team has context for follow-up queries. Data collected through DuitNow or FPX transfers is handled the same way —
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transaction reference and amount only. We do not sell your personal data to third parties. Where we share data with payment processors or fraud-screening services, we do so under strict data-processing agreements. Use of this platform and the data practices described here are subject to local
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law and apply where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

918kissed applies practical, layered measures to keep your account data safe — from the moment you log in on your phone to when a GrabPay withdrawal clears. Here is how each area works in practice.

Cookies and Session Tracking We use session cookies to keep you logged in across the lobby. Analytics cookies — which you can decline in your browser settings — help us understand which pages load slowly on mobile.

Account Security Measures Every login triggers an OTP check to your registered mobile number. If we detect a sign-in from an unfamiliar device or location, the session is flagged and you receive an alert.

Data Retention and Deletion We keep account and transaction records for the period required under applicable local regulations. Once that period passes, inactive account data is deleted from live systems on a rolling basis.

Requesting Changes to Your Data You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. Submit via live chat or the support email address found in your account settings.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct, or request removal of your personal data, you can reach our team through the channels below. Have your registered account email ready — it helps us match your request to the right record quickly. We aim to acknowledge data requests within a reasonable timeframe and respond in full once identity is confirmed.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most from Malaysia accounts. Each answer reflects how our data practices actually work — not a generic policy summary.

No. We only record the transaction reference, RM amount, and timestamp. Your wallet PIN and account credentials stay entirely within the Touch 'n Go eWallet or Boost environment.

Start a live chat from your account page or email us from your registered address. We will verify your identity first, then send your data summary within a reasonable processing period.

Yes. Submit a deletion request via live chat or the support email in your account settings. Some transaction records may be retained for the period required by local regulations before full removal.

We use session cookies required for login continuity and optional analytics cookies. You can block analytics cookies through your browser settings without losing access to the lobby or your account.

Only with payment processors — such as those handling GrabPay and DuitNow transactions — and fraud-screening services. All sharing is covered by data-processing agreements. We do not sell your data.

Inactive account data is held for the minimum period local regulations require, then removed from live systems. You can accelerate this by submitting a formal deletion request through support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoFAQ

How 918kissed Handles Your Personal Data

Data Handling, Cookies and Account Security

How to Reach Us About Your Privacy

Common Questions About Your Data and Privacy Rights

01 Does 918kissed store my Touch 'n Go eWallet or Boost account details?

02 How do I request a copy of the personal data 918kissed holds about me?

03 Can I ask 918kissed to delete my account and personal data?

04 What cookies does 918kissed use and can I turn them off?

05 Does 918kissed share my data with third parties?

06 What happens to my data if I stop using my 918kissed account?

Privacy Policy

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