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Terms That Apply to Your 918kissed Account

Using 918kissed means you accept the terms set out on this page. Access and eligibility depend on local law and are available only where local law permits — if you are in a region where this service is restricted, these terms require you to…

Account holder obligationsJurisdiction-dependent accessData handling practicesTouch 'n Go eWallet & Boost conditionsContact paths for disputes
918kissed Terms That Apply to Your 918kissed Account
DATA & ACCOUNT SECURITY

How We Handle Your Data and Account Integrity

Your data is collected for one purpose: to run and secure your account on 918kissed. We do not sell personal data to third parties, and we do not share your payment details — including your registered Boost or DuitNow account — with anyone outside the transaction processing chain. Here is how we approach the four areas that matter most.

Data Retention

Account and transaction records are retained for a period consistent with our legal obligations. You may request a summary of the data we hold by contacting support with your account ID.

Cookie Use

We use cookies to keep your session active across mobile and desktop. No advertising cookies are set without your consent; session cookies are strictly functional.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and notify us via live chat.

Right to Correction

If any personal detail on your account is incorrect — name, registered payment method, mobile number — you have the right to request a correction. We will verify your identity before making any change.

LEGAL CONTACT PATHS

How to Reach Us for Legal or Policy Matters

If you have a question about these terms, a dispute over a transaction, or need to request changes to your account data, reach us through the channels below. We handle legal and policy queries separately from general account support — use the most direct path for your issue.

Live Chat Raise a terms-related query directly via live chat on the 918kissed site. We route legal and account-access questions to the right team from there.
Email Support For formal disputes or written records of your query, email is the right path. You will receive a reference number to track your case through to resolution.
Account Settings Some data requests — such as updating your registered Touch 'n Go eWallet or GrabPay account number — can be initiated directly from your account settings page.

Common Questions About Your Rights and Our Terms

These are the questions we see most often when it comes to legal terms, account conditions and data rights on 918kissed. If your question is not here, live chat is the quickest path to an answer.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using the service is lawful in your location before creating an account.

Raise the dispute within 30 days of the transaction date through live chat or email. Include your account ID and transaction reference. We will review the record and respond with findings in writing.

Yes. Contact support with your registered account ID and a data summary request. We will verify your identity first, then provide a record of what we hold within a reasonable timeframe.

Suspension means your account is locked pending review — usually triggered by a terms breach or a security flag. Email us with your account ID to open a formal appeal; we will reply with the reason and next steps.

Go to your account settings and submit a payment method update request. We verify that the new method is registered in your name before activating it. This protects your account from unauthorised changes.

We may update these terms when our operations or legal obligations change. We will notify you via your registered mobile number or email before material changes take effect. Continued use after that means acceptance.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.